Answer booking questions
Reply to guest questions and prepare the team for arrivals.
GUEST JOURNEY
Answer guests on WhatsApp.
Follow through at the hotel.
Connect guest messages to their booking, service request and follow-up across the stay.
Book a demoAK
Guest · Room 204Could we get two towels?
HotelAIRequest understood.
Team notified.Guest · booking · room · team
Team notified.Guest · booking · room · team
Towels requestedRoom 204 · sent to housekeeping
Assigned Guest gets an update
Request trackedUntil it’s done
HOTEL WORKFLOWS
From guest message
to completed task.
Route service requests
Send each request to the right team and update the guest.
Ask for feedback and repeat stays
Follow up after departure and invite guests to return.